Q829: I was a witness to a crime, where can I find information, advice and support?
Victim Support is an independent charity who provide free, confidential help and support to people affected by crime or traumatic events. You do not have to report a crime to the police to be referred to Victim Support, anyone can contact them directly for help. Trained staff and volunteers provide a wide range of specialist services such as practical and emotional support, and can help people affected by all types of crime. The services extend not only to the victim but also to their friends and family and witnesses. See the links in Related Information for details.
If you are a witness in a case which is being investigated by the police, you will be put in contact with a Witness Care Unit, and a member of staff will be assigned as your single point of contact. This person will answer any questions you may have and can ensure special measures are put in place if you are deemed to be a vulnerable witness. See Q198 for further information.
Witness entitlements are governed by the Witness Charter, this sets out what information and support witness should expect from the criminal justice agencies, including the police, Crown Prosecution Service and the courts. Details can be found in Related Information.