Q781: Why is there a charge for calls to 101 and how much is it?
Calls to 101 will cost 15p, no matter how long the call, what time of day it is made or whether it is from a landline or mobile phone. There has always been a cost associated with non-emergency calls. Introducing 101 allows this cost to be standardised across the country and in many cases the single, flat rate charge of 15p replaces previous higher charges. The police do not make any money from calls to 101.