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    Q496: Is there anything I can do to stop spam / junk email?

    Yes, protect your email address. Only distribute your e-mail address to those people who you wish to have it and change your password regularly.

    If you do find yourself receiving a high volume of unsolicited e-mails, you can contact your Internet Service Provider (ISP) to block future e-mails from the sender. Alternatively, most email providers allow you to do this yourself from a computer or mobile device.

    It is important to report scammers as it can help you and thousands of other people. Once an ISP has reason to believe their network is being used to send unlawful unsolicited e-mail, they can block all further e-mail sent to its users from the address or domain name of the sender.

    Never reply to 'spammers ', and never buy anything from them.

    Educate yourself about filtering. E-mail programs such as Microsoft Outlook have filtering features that allow you to set criteria to stop unwanted e-mail before it reaches your inbox, or once it does, move it to the trash folder where you can delete it without reading it.

    The Internet Watch Foundation and the BBC have some information on steps that can be taken to reduce and safeguard against spam mail, see websites in related information.

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