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Q43: How do I complain about a solicitor?

You should initially speak to the solicitor dealing with your case about any issues you are not happy with. If you are still not satisfied, speak to the relevant partner in the firm to try and resolve the complaint. You should have received a client care letter which will set out details of who to complain to if you are not satisfied with the service provided. If you are still not satisfied then complain to the Legal Ombudsman, see the website in 'Related Information'.

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