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    Q1023: Where can I report a suspicious / phishing / scam email?

    Phishing is a cyber crime where criminals contact people by email, telephone or text message, pretending to be a legitimate organisation. They try to get people to provide personal information such as bank details and passwords, and often include links that once clicked, download a virus to your computer and steal personal information. The information is then used to access accounts and can result in identity theft and financial loss.

    Be aware of suspicious messages and emails and do not click on links or attachments in them. Never respond to unsolicited messages that ask for your personal or financial details.

    If you do receive a suspicious email, this can be reported to National Cyber Security Centre via their Suspicious Email Reporting Service (SERS) Any suspected frauds committed by email can be send to Action Fraud. See Q680 and Q749 for further information regarding fraud and see the links in Related Information to report any suspicious or fraudulent emails.

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