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    Q67: I have lost my credit / debit card, what should I do?

    It is very important that you report the matter to the bank as soon as possible, as the card needs to be cancelled, so that it cannot be used. Once lost or stolen, if your card is used without your knowledge, you may incur a charge, which can vary from bank to bank. However, if you were negligent then it may be that you will be responsible for any losses.
    Many banks and credit card companies offer Credit Card Protection schemes, which for a relatively low fee you only need to report the loss to one company and they will notify all other credit card companies and banks on your behalf. For further information on this, please contact your bank directly.

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