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    Q554: I have received an email from my bank asking me to verify my account number and PIN number, is it genuine?

    No, a bank would never ask you to reveal your PIN number to them. Scam emails can look official and you should never respond to unsolicited emails that ask you for your personal or financial details.

    Do not reveal your PIN number to anyone. Banks may ask you for certain characters of your PIN number for security reasons but never for the whole number.

    The links in related information provide further details on the different types of scams and how to protect yourself from being a victim.

    Please see Q1023 for information on how to report a scam email.

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