Q395: What about using my phone when I am held up in traffic?
The use of a mobile phone without a hands free kit is not allowed whilst driving. The police do not advocate driving whilst using a mobile phone at all as they are distracting.
Please note from 1st March 2017 the penalty for using a mobile phone whilst driving will increase to 6 penalty points and a £200 fine. Anyone who is caught a second time could potentially face a £1000 fine and six-month ban from driving. The new penalties apply in England, Wales and Scotland.
Driving includes times when for whatever reasons you are held up during the journey, for example, traffic jams and traffic lights.