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    Q393: What if I need to use my mobile phone in an emergency whilst driving?

    The use of the mobile phone to call the emergency services on 999 is permitted under the regulations, if you are acting in response to a real emergency and it is not safe or practical for you to stop to make the call.

    Please note from 1st March 2017 the penalty for using a mobile phone whilst driving will increase to 6 penalty points and a £200 fine. Anyone who is caught a second time could potentially face a £1000 fine and six-month ban from driving. The new penalties apply in England, Wales and Scotland.

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